HeyNico

Terms of Service

v2.0 — October 2026 · Last updated October 16, 2026

These terms are the agreement between you and HeyNico ("we", "us"). We wrote them in plain words on purpose. If anything is unclear, write to us at hello@heynico.app before you use HeyNico.

1. Agreeing to these terms

By creating an account or using HeyNico, you agree to these terms and to our Privacy Policy. If you use HeyNico for a business, you agree for that business too. If you do not agree, do not use HeyNico.

2. Who can use HeyNico

You must be at least 18 years old. HeyNico is for business use: it is built for construction contractors and subcontractors working in the United States. It is not for personal or household use.

3. What HeyNico does

HeyNico is business software for construction subcontractors, in English and Spanish. You keep your jobs in it. Each job has a list of items — the scope of work, quantities and prices — and from that list you make estimates. HeyNico turns an estimate into a PDF and emails it to your own inbox. You decide whether to forward it to your customer. We never send anything to your customer.

Nico is the AI partner inside the app. You describe the job by voice or by text, in English, Spanish or both, and Nico drafts items for you. What Nico drafts is marked as a draft until you accept it.

HeyNico does not send text messages, does not offer e-signatures, does not give your customers a login, and does not handle payments between you and your customers. We may add, change or remove features over time.

4. Your account

You sign in with your email and a password. Keep your password private and do not share your account. You are responsible for what happens under your account. If you think someone else has used it, tell us right away at hello@heynico.app. Give us true information when you sign up and keep it up to date.

5. Nico, and what stays your job

Nico never invents a price. Every price on your estimate is one you typed or confirmed. If HeyNico shows a suggested price, it comes from your own catalog and markups, and it goes on the estimate only if you confirm it. Nico drafts items, quantities and descriptions, and it can get them wrong: it can mishear a number, miss an item or misunderstand what you meant.

Before you send an estimate to anyone, check the scope, quantities, prices, taxes and terms on it. You decide what goes on your estimate, and you are responsible for it. HeyNico is a tool. It is not your estimator, lawyer or accountant, and nothing in it is legal, tax or professional advice.

6. Your estimates are your documents

The estimates you make in HeyNico are between you and your customer. We are not a party to them, and we do not form or sign contracts for you. By default, the estimate PDF carries a line saying it is an estimate, not a contract; you can turn that line off for an estimate.

You are responsible for the rules that apply to your work and your paperwork: your contractor license, any disclosures the law requires on your estimates or contracts, your customer's cancellation rights, any contract you sign with your customer, and keeping your own business records.

7. Recording your voice

When you hold the talk button, the sound goes straight from your browser to our transcription provider. Our servers never receive the audio; we keep only the written transcript.

If a customer or anyone else can be heard while you record, recording-consent laws may apply. California and some other states require everyone in a conversation to agree before it is recorded. Getting that agreement is your responsibility, and we cannot give you legal advice about it.

8. Your content stays yours

Everything you put into HeyNico — your jobs, items, prices, catalog, customers, notes, conversations with Nico and estimates — stays yours.

You give us a limited permission to store, copy, process and display your content only as needed to run HeyNico for you, including sending it to the providers listed in our Privacy Policy. That permission ends when your content is deleted, except for backup copies until they roll off, as the Privacy Policy explains.

You promise that you have the right to put your customers' information into HeyNico, and that you give them any notice the law requires.

9. Your prices stay private

Your prices, markups and catalog are never shown to other HeyNico customers and are never used to suggest prices to anyone else. Your markups and costs never appear on the estimate your customer sees. We do not use your data to train AI models, and we do not sell it.

10. Acceptable use

Do not use HeyNico to:

  • break the law, or mislead or cheat anyone;
  • enter information you have no right to use;
  • get into another person's account or our systems, or test them for weaknesses without our written permission;
  • overload, scrape or reverse-engineer the service, or copy it to build a competing product;
  • resell HeyNico or give another business access to your account;
  • upload anything harmful, such as viruses.

We may suspend an account that breaks these rules.

11. What belongs to us

HeyNico — the software, its design, the HeyNico and Nico names and logo — belongs to us. These terms let you use HeyNico while your account is open and in good standing; they do not give you ownership of it. If you send us ideas or feedback, we may use them without owing you anything.

12. Email we send

We send email only to you: sign-in links, password resets, the estimate PDFs you ask us to send to your own inbox, and, when needed, notices about your account or these terms. We do not send marketing email. Our email comes from send.heynico.app.

13. Price and billing

  • The founding rate is the monthly price we agree on with you when you join (currently $99 per month).
  • You are billed monthly, in advance. Your plan continues until you cancel it.
  • To cancel, email hello@heynico.app. Cancelling takes effect at the end of the month you already paid for.
  • We do not give refunds or credits for part of a month.
  • If we change the price, we tell you at least 30 days before the new price applies to you.
  • During the testing period we may give you free access. Free access is under these same terms, and you are not charged for it.

14. Ending your account

You can stop using HeyNico at any time. To cancel your plan or delete your account, email hello@heynico.app. When you ask us to delete your account, we first offer you a copy of your data as files, then remove it from our active systems within 30 days. The Privacy Policy lists the few things kept after that, and for how long.

We may suspend or close your account if you break these terms or do not pay. When we reasonably can, we warn you first and offer you a copy of your data.

15. No warranties

HeyNico is provided "as is" and "as available". We work to keep it running and correct, but we do not promise that it will always be available, that it will be free of errors, or that Nico's drafts will be accurate or complete. To the extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.

16. Limit of liability

To the extent the law allows:

  • we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, jobs or data; and
  • our total liability for any claim about HeyNico is limited to the greater of (a) what you paid us in the 12 months before the claim, or (b) $100.

Some places do not allow some of these limits. Where that is the case, they apply as far as the law allows.

17. Governing law and disputes

California law governs these terms, without regard to its conflict-of-laws rules. Any dispute about HeyNico or these terms goes to the state or federal courts located in California, and you and we agree to their jurisdiction. Before going to court, please write to us at hello@heynico.app so we can try to fix the problem.

18. Changes to these terms

We may update these terms. When we do, we change the version and date at the top of this page and tell you in the app or by email. If you keep using HeyNico after the change, you accept the new terms. If you do not agree with them, cancel as section 14 explains.

19. General

These terms and the Privacy Policy are the whole agreement between you and us about HeyNico. If a court finds part of these terms unenforceable, the rest still applies. If we do not enforce a term right away, we have not given it up. You may not transfer your account or these terms to someone else without our written agreement. We may transfer them to whoever takes over HeyNico.

20. Contact

Questions about these terms? Write to hello@heynico.app.

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